UPERFECT will happily honor any valid warranty claims, provided a claim is submitted within 365 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect UPERFECT to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method;
(b) a refund in store credit;
(c) a replacement item sent to you (if stock is available).
For return process, please check our REFUND & RETURN POLICY